California Consumer Privacy Act

Whooster California Consumer Privacy Act Notice

This California Consumer Privacy Act Notice (“Notice”) is provided by Whooster, Inc. and referred to in this Notice as “we” or “us.”

This Notice explains how we collect, use, and disclose personal information about California residents. The Notice also explains certain rights that California residents have under the California Consumer Privacy Act (“CCPA”). This Notice explains how California residents can exercise their rights under the CCPA to request that we: (1) provide certain personal information that we have collected about them during the past 12 months, along with related information described below, or (2) delete certain personal information that we have collected from them.

The CCPA only applies to information about residents of California. If you are not a resident of California, you may submit a request and we will process it, as described in this Notice, even though the CCPA does not require us to do so. In accepting, processing, and responding to requests by individuals who are not California residents, we will apply all of the same limitations and exceptions under the CCPA to those requests as apply to requests made by California residents. We reserve the right to change or stop the practice of accepting requests from individuals who are not California residents at any time and without prior notice.

Under the CCPA, “personal information” is information that identifies, relates to, or could reasonably be linked with a particular California resident or household. This information is referred to in this Notice as “Personal Data.”

Categories of Personal Data that We Collect – Disclose – Sell

1 Identifiers such as a real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, account name, social security numbers, driver’s license numbers, and other similar identifiers. 
2  Personal information as defined in the California customer records law, such as name, contact information, education, employment, employment history and financial information.
3  Characteristics of protected classifications under California or federal law such as gender, age, and marital status.
4  Commercial information, such as transaction information, purchase history, financial details and payment information.
5  Biometric information.
6  Internet or other electronic network activity information, such as browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems and advertisements.
7  Geolocation data, such as device location.
8  Audio, electronic, visual and similar information, such as images and audio, video or call recordings created in connection with our business activities.
9  Professional or employment-related information, such as job title, work history, and experience.
10  Education information subject to the federal Family Educational Rights and Privacy Act, such as student records.
11  Inferences drawn from any of the personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics.

Why We Collect Personal Data and How We Use It

We collect this personal information from you and from other categories of sources such as: public and publicly available sources, data suppliers and service providers, our affiliates, our customers, our third-party resellers and referral partners, vendors, partners with which we offer co-branded services or engage in joint event or marketing activities, news outlets and related media, social networks, and the organization with which you are employed or affiliated.  

We may use this personal informationto provide our products and services, to communicate with you, for our vendor management purposes to operate, manage, and maintain our business, and to accomplish our business purposes and objectives, including, for example, using personal information to: develop, improve, repair, and maintain our products and services; process or fulfill a request or other transactions submitted to us; personalize, advertise, and market our products and services; conduct research, analytics, and data analysis; maintain our facilities and infrastructure; undertake quality and safety assurance measures; conduct risk and security control and monitoring; detect and prevent fraud; perform identity verification; perform accounting, audit, and other internal functions; comply with law, legal process, and internal policies; maintain records; exercise and defend legal claims; and fulfill legal obligations.

We disclosed the categories of personal information in the preceding 12 months as indicated with a check mark above to our affiliates; our customers; our vendors, service providers, suppliers, agents and representatives; joint venture partners; other entities offering products and services that may be of interest to you; resellers, distributors, referral partners and integrators; the administrators authorized by your organization (if you access our services through an account administrated by your organization); licensors of third-party applications (if you access a third-party application on our services through a license agreement with the licensor); and other parties where required by law or to protect our rights for our operational business purposes.

Requests Under the CCPA

A California resident has the right to request that we:

  • Disclose to you the following information covering the 12-month period prior to your request (“Access Request”):
    • The categories of Personal Data we collected about you and the categories of sources from which we collected the Personal Data;
    • The business or commercial purpose for collecting Personal Data about you;
    • The categories of third parties to whom we disclosed Personal Data about you, and the categories of Personal Data disclosed;
    • The specific pieces of Personal Data we collected about you; and
  • Delete Personal Data we collected from you (“Deletion Request”).

If you are a California resident, a business may not discriminate against you for exercising your rights under the CCPA.

Responding to Requests

Privacy and data protection laws, other than the CCPA, apply to much of the Personal Data that we collect, use, and disclose. When these laws apply, Personal Data may be exempt from, or outside the scope of, Access Requests and Deletion Requests. As a result, in some instances, we may decline all or part of an Access Request or Deletion Request related to this Personal Data. This means that we may not provide some or all of this Personal Data when you make an Access Request. Also, we may not delete some or all of this Personal Data when you make a Deletion Request.

Specifically, publicly available data (i.e., data that is lawfully made available from federal, state, or local government records, subject to certain exclusions) is exempt from the requirements of the CCPA. The CCPA also exempts certain data that is subject to the Fair Credit Reporting Act (FCRA), the Health Insurance Portability and Accountability Act (HIPPA), the Gramm-Leach-Bliley Act (GLBA), and the Driver’s Privacy Protection Act (DPPA).

If you are a California resident, in accordance with Cal. Civ. Code §1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 400 R Street, Sacramento, CA 95814, or by telephone at (800) 952-5210.

How to Make Requests

If you are a California resident, you can make an Access Request or a Deletion Request by:

  1. Contacting us at 1-512-419-4200 or
  2. Submitting your request at https://www.whooster.com/contact-us/
  3. If you have any questions regarding our privacy practices as it relates to this CCPA Policy, please contact us via email at privacy@whooster.com with the subject line, ” CCPA Policy.”

Changes to this Notice

We may change or update this Notice periodically. When we do, we will post the revised Notice on this webpage indicating when the Notice was “Last Updated.”

Last Updated: March 20, 2020